How does the Florence City Pass work?

1. Choose the number of days and people in your party: then click the "Book now" button.
2. In the next step of the booking process, we ask you to indicate a desired date for the Uffizi and the Galleria dell'Accademia. You can let us know your preferred admission time in the message field. If this is no longer available, we will book the closest available time for you.
3. Receive your Florence City Pass within 48 hours via email: Please also check your spam folder and print ALL attachments on DIN A4 format.
4. All important information in the ticket attachment: With your City Pass, you will also receive an overview of all attractions with details on use and contact information.


Use and Validity

Validity: The Florence City Pass is valid on the specified validity day or on two or three consecutive days (depending on the number of days that the Pass was booked for). You can freely choose the first day of validity in the booking process. After the first day of usage, the Pass must be used in the following consecutive days. The Pass is valid until midnight of the last day. The Florence City Pass is available for children, teenagers & adults.
In which order you will be visiting the included attractions is up to you.
The Florence City Pass is available in German and English.

Attention: If you have not received emails from Turbopass, please check the Spam or Junk folder of your email address to ensure that the message has not been classified as spam/junk. If the message has been classified as spam/junkmail, there should be one of the following options: 'No spam', 'No junk' or 'Add sender to white list'. This helps to receive future emails from Turbopass. If you still do not receive an email from us, please contact our customer service.

Transferability: The Florence City Pass cannot be transferred to other people – it is only valid for the person whose name has been written on the front side of the Pass. Please read the information about the usage and validity of the Pass, which is mentioned seperately in the documents that you will receive.

Varying Opening Hours: Please be aware that opening hours and possibly also terms and conditions of certain attractions may vary. To be safe, we suggest checking the website(s) of the attraction or museum you would like to visit during your stay in Florence.

Security Checks: Please be aware that security checks may take place. These security checks cannot be avoided, even by Pass holders. Sometimes these security checks may be ordered by the responsible authorities, which may extend the delay. Despite this, the Pass generally will help you save time waiting in front of the ticket counter.

Further questions? Our FAQs will provide you with further information.

We hope you have an exciting time in Florence!

Learn more about the public transport in Florence >>

Florence City Pass

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incl. VAT and service fees, free shipping via e-mail