Turbopass customers say
209 of all London ratings 4.2 out of 5
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"Everything worked"

4

We visited the Kensington Palace, Madame Tussauds and the St. Paul's Cathedral. At the cash desk, the employees were a bit astonished and only had to ask. The turbopass does not seem to be very well-known yet, but was then easily accepted. Only the priority entrance at Madame Tussauds has brought nothing, since with this privilege, of course, is not alone and thus also in a huge queue stands. But no matter, we enjoyed the days in London ....

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"Gladly again"

4

Very good product

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"London Feb.17"

4

London Eye -also necessary to queue with City Pass- just another queue at St. Pauls Cathedral- not all galleries open, discount for Pass holders
Tower with CityPass queuing at entrance for groups, for whatever reason? -TIP- River Cruise to Greewich- CityPass accepted- anyway no queue advantage saved money to purchase locally, local admission fees are staggering, motivation to visit- despite queues as already paid.
On the whole - a really good thing! Definitely take Oyster card for public transport and top up with 7 day Travelcard. Remaining credit is refunded. Take passport photos for children tickets with you- photos locally at the price of a small camera

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"It is worth it"

4

We found the London City Pass very convenient, also the order in advance, sending etc. very straightforward. The only drawback: The queues for the London City Pass holders are not really shorter because now many visitors have this pass. It was very practically anyway. Tip: Join the guided tour of St. Paul`s Cathedral (as you can also see the staircase tower and then the view from the top of London (ie after the large platform go further upwards) Afterwards have a break in the cafe behind the crypt - yummy!

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"London City Pass with local transport"

4

Recommended also with the additional advantages in some shops or pubs. Madame Tussaud is a long (to very long) ticket despite the London City Pass Ticket. On the second try we were there half an hour before opening there, but the attraction was opened half an hour later than opened. Once inside you have to give the ticket from the London City Pass

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"In order"

4

In order

"Short visit trip to London "

4

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"Short trip"

3

Top: The ticket offers a full program for one day. You just have to know exactly what, where and when you want to see it. Bad: With the London City Pass it is not possible to check in directly at the ferry ticket office. Ferry tickets are only available at 3 of the many Big Bus Stations, which are unfortunately not close to the ferry. It took us an hour to get them. Tip: Pay attention to the opening times.

"OK"

3

Decent

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"To recommend."

3

The passport is worth it, if one wants to see the most popular sights and thereby save entrance fees, eg ideal for families. However, this requires that you visit as many as possible of the attractions included in the pass: this is actually about ten sights. Because ATTENTION: The large museums generally require no entrance fee, this is the pass pointless. And again ATTENTION: The "cruise on the Thames" included in the pass is valid only in direct connection (within 24 hours!) With the also included "Hop-on Hop-off Bus Tour": Without free bus tour no free boat trip.

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"Offer good, but implementation on the ground difficult"

3

The offers are good and definitely worth the price. Which is not very nice, that you have to be on site but still in the long (!) Queues, just to pick up his actual ticket. The hop-on-hop-off bus also gives these tickets only a few stops, so you have to cumbersome across the city to get the ticket before you can use the offer. That's awkward. Therefore two star deduction. But otherwise a very good thing.

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"I would not take anymore"

3

Basically, the London Pass is quite good, includes the main attractions, many museums included. Hop on-hop off ticket is not available from any Big Bus employee. Biggest selling prank is the preferred inlet !!! With no visited attraction we had a preferred inlet !!! Thus, the waiting times were the same as for individual purchases and thus no advantage.

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"The turbo pass was no help"

3

A time saving was not the turbo pass. We always had to queue, at the London Eye not even on the fast track. The solution with the vouchers is also a bit cumbersome in the age of electronic cards.

Reply from Turbopass Dear customer, thank you for your feedback. Preferred London entrances are currently available only for the Tower of London, Kensington Palace and St. Paul's Cathedral. The London City Pass will also be available in digital form in the coming months. Best regards, Your Turbopass Team
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"Madame Tousauds"

3

With Madame Tousauds we could not pass the queue, because the turbo pass was not accepted!

Reply from Turbopass Many thanks for the feedback. At Madame Tousauds you can go with the London City Pass to the \"fast lane\". Also here it can happen you have to wait a bit. But waiting times will be substantially shorter.
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"Quite good with drawbacks"

3

Oyster card good. Has brought us much. Tickets for attractions always had to be redeemed first. Has not affected in particular at Madame Tussauds at all waiting times. Did not do everything, what was possible .... Therefore prefer only Oyster and book one by one at the sights.

Reply from Turbopass Thank you for your feedback on our London City Pass. During the high season, there may be waiting times at the individual attractions.
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"Time savings were limited"

3

Ordering was quick and easy, but picking up passes at Waterloo Station was difficult. No one knew the pick-up counter, signs were missing as well. When we finally found the mini-office on the first floor, the staff were anything but in the picture. It took us until we finally got the passports in our hands. The time savings at the attractions was also limited.

Reply from Turbopass Thanks for your comment! We regret that you were not fully satisfied with the London City Pass. We are happy to take your experience as a suggestion to improve our service on site. We look forward to convincing you of our services on your next city break.
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"Conditionally worthwhile"

3

Only worth it if all offered attractions are used. On the Internet, it looked as if the Starter Pass London Eye would also cover. This is not the case and we were disappointed and would not have booked the pass if that had opened up to us in advance. When buying a travel card, there are many attractions 2 for 1, for example, that would have been the cheaper option for us. Since it was not so full, I can not judge the benefit of the preferred intake - so no effect was noted.

Reply from Turbopass Thank you for your honest feedback! On our website, directly below "Free admission to London's Top Attractions", you will find a specific listing of the content depending on the passport option.
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"Was disappointed!"

3

The balance of the card was not returned! Likewise, the balance of public transport. At the counter, they did not want to know anything about a refund! Am disappointed!!!!!!! Yours sincerely, J. Galli

Reply from Turbopass The payment of the remaining balance can be obtained from Transport for London. The ticket machines can pay up to £ 10. If there is a larger balance on the cards, the cards can be sent to the following address with a request for repayment and bank details (account holder, bank, IBAN and SWIFT code / BIC): TfL Customer Services 14 Pier Walk 4th Floor London SE10 0ES The card will be checked on the spot and the balance will be transferred to the bank account specified.
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"Fasttrack is a cheat pack"

3

London was beautiful and we had a lot of sightseeing, maybe because we wanted to take full advantage of the turbopass. But Fasttrack / fast lane is a mogelpackung. At the tower, there is definitely no queue for fasttrack. The only advantage, you can queue up for groups and has to change the voucher from the Turbopass into a ticket. At Madam Tussouds there are many snakes, one is trained into a certain snake and is not faster than the others. We had nowhere a faster entrance. Also at our turbopass at the opening times of the tower \"daily at 9:00 clock\". We were early on Sunday, but unfortunately the Tower does not open until 10:00 on Sundays and Mondays. In the Hardrock Cafe, there was no discount, although we were four in the food, and when teenagers are 16 years old, they have to buy the adult Turbopass, although some attractions would still be worth the children's price, Pauls Church, so it is not worth it for this age class.

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"Problems with redemption"

3

We had ordered 3 London City passes before traveling. At the redeeming the vouchers we had however at several sights problems, because no number on the Voucher were printed. Otherwise there were a few small advantages and also the price was okay.

Reply from Turbopass Thank you for your feedback! We regret that this inconvenience arose for you at the time of the redemption and your documents were apparently not complete. This, of course, should not happen. We will contact you separately.