Venice City Pass

How does the Venice City Pass Work?

1. Select a pass type – Starter, Classic or Complete
2. Choose the number of people 
3. Book public transport in Venice (optional): You can also add on a Travelcard for free public transport (buses, trams, and Vaporettos) to your order of the Pass.
4. Get your Venice City Pass via email & print it at home: Print out all pages of your Venice City Pass (in black and white or in color) on a regular DIN A4 page. 

*Attention: If you have not received emails from Turbopass, please check the Spam or Junk folder of your email address to ensure that the message has not been classified as spam/junk. If the message has been classified as spam/junkmail, there should be one of the following options: 'No spam', 'No junk' or 'Add sender to white list'. This helps to receive future emails from Turbopass. If you still do not receive an email from us, please contact our customer service.

How long does the Venice City Pass work for?

The Venice City Passes – Starter, Classic and Complete – have been designed for maximum flexibility and are all valid for seven consecutive days from your chosen start date. The passes will expire if unused after 12 months from the purchase date. 

The passes will be activated upon first use at an attraction and will stop working once your pass duration has expired. It is always best to plan ahead and check for any closures or special holiday dates which can affect opening hours, especially around Christmas and Easter. 

Please ensure you carry valid photo identification with you when using the pass. Children (6-12 years) and teens (13-17 years) must be accompanied by an adult at all times. 

Should your plans change, we can reimburse your order up to 1 day before the provisional start date entered, only if the passes and additional products have been unused and not activated. We charge a 30 € service charge for each reimbursement. 

The Venice City Passes are available in German and English.

Is transport included in the Venice City Pass?

You have the option of adding on an additional Venice Travelcard, to be used on the public transport network for 1, 2, 3, or 7 days. Adding a Venice Travelcard will complete your Venice City Pass package and will take the stress out of sightseeing as you can get from A to B with ease. 

Your Travelcard can be used on: 

• Buses 
• Trams 
• Vaporettos (water buses)

The Travelcard is also valid to use in Murano, Burano, and Torcello, and on buses in Mestre and Marghera. 

To find more information about the benefits of adding a Venice Travelcard to your order, visit our Transport page.

To find out more about our T&Cs and how to use the Venice City Pass you can see our FAQs. 

Learn more about the Venice City Pass with public transport >>