1. Select a pass type – Starter, Classic or Complete
2. Choose the number of people
3. Book public transport in Venice (optional): You can also add on a Travelcard for free public transport (buses, trams, and Vaporettos) to your order of the Pass.
4. Get your Venice City Pass via email & print it at home: Print out all pages of your Venice City Pass (in black and white or in color) on a regular DIN A4 page.
If you cannot print the Pass at your home or office, choose to have your Venice City Pass sent to your home.
Important: The Venice City Pass includes of several components. Please print out ALL PAGES and read everything (including the terms of use) carefully. You will receive a ticket attachment (PDF), which contains all further important information you will need during your stay in Venice. Along with opening hours and special terms of use, you will also find all the information you need about any reservations you may have to take.
If you have not received emails from Turbopass, please check the Spam or Junk folder of your email address to ensure that the message has not been classified as spam/junk. If the message has been classified as spam/junkmail, there should be one of the following options: 'No spam', 'No junk' or 'Add sender to white list'. This helps to receive future emails from Turbopass. If you still do not receive an email from us, please contact our customer service.
The Venice City Passes – Starter, Classic and Complete – have been designed for maximum flexibility and are all valid for seven consecutive days from your chosen start date. The passes will expire if unused after 12 months from the purchase date.
The passes will be activated upon first use at an attraction and will stop working once your pass duration has expired. It is always best to plan ahead and check for any closures or special holiday dates which can affect opening hours, especially around Christmas and Easter.
Please name each pass with the pass holder’s name and information and ensure you carry valid photo identification with you when using the pass. Children (6-12 years) and teens (13-17 years) must be accompanied by an adult at all times.
Should your plans change, we can reimburse your order up to 1 day before the provisional start date entered, only if the passes and additional products have been unused and not activated. We charge a 30 € service charge for each reimbursement.
The Venice City Passes are available in German and English.
No one likes waiting in line, especially when you’re on vacation. One of the greatest benefits about the Venice City Pass is the Fast Track Entry to Doge’s Palace, meaning you can skip straight to the sightseeing and forget about wasting precious time in those long lines. Simply show your Venice City Pass and skip straight to the front.
Please note that safety precautions have been intensified in general and therefore there might be delays at the security checks. Security checks cannot be avoided or ‘skipped’ with the Venice City Pass, even if it includes ‘skip the line’ entry. Bags, backpacks, coats and jackets may also be checked.
To make your vacation even easier the Venice City Pass includes a free round trip on the Express Airport Shuttle buses to get you into the city centre as soon as you land at Marco Polo Airport.
You also have the option of adding on an additional Venice Travelcard, to be used on the public transport network for 1, 2, 3, or 7 days. Adding a Venice Travelcard will complete your Venice City Pass package and will take the stress out of sightseeing as you can get from A to B with ease.
Your Travelcard can be used on:
The Travelcard is also valid to use in Murano, Burano, and Torcello, and on buses in Mestre and Marghera.
To find more information about the benefits of adding a Venice Travelcard to your order, visit our Transport page.
To find out more about our T&Cs and how to use the Venice City Pass you can see our FAQs.
Learn more about the Venice City Pass with public transport >>
incl. VAT and service fees, free shipping via e-mail
