Is the use of my City Pass tied to a visit to the Tower of London?

No, not at all! You can use your London City Pass independently of the Tower of London and start with any attraction you like. Although the use of the City Pass includes a visit to the Tower of London, this can take place at any time during the validity period of your pass—you don't have to start with it.

Do I need to make reservations for the attractions?

For many of the attractions included in the London City Pass, it is possible and recommended to make a reservation in advance. You will receive all the important information, contact details, and addresses together with your digital City Pass by email. The following special reservation information applies to London: Tower of London & Kensington Palace: Reservations for a specific time slot are recommended to avoid waiting times Madame Tussauds & London Dungeon: Reservations are required for guaranteed admission London Eye (optional): Reservations are required when booking. Hop-on hop-off bus & Thames boat tour: No reservations required, simply activate your ticket in your digital pass and hop on. Guided tours (Harry Potter, Beatles, Queen): Advance reservations are required.

What are the benefits of the London City Pass?

With the London City Pass, you get access to over 19 top attractions, including the Tower of London and Madame Tussauds. You can optionally add the famous London Eye. You’ll save up to 40% compared to individual tickets. You can choose a pass valid for 1 to 7 days. It’s completely digital on your smartphone. Simply show the QR code at the attractions—no need to buy tickets on-site. You’ll also enjoy discounts from partner vendors, such as 10% off West End theater tickets and EatWith Food Experiences, as well as 8% off airport transfers with Welcome Pickups.

What are the cancellation policies for the London City Pass?

When can I cancel my London City Pass? Cancellation is only possible if the pass has not yet been used, no admission tickets have been issued, and no reservations have been made. What is the cancellation fee? You charge a cancellation fee of 30 € per pass. How do I cancel? Contact customer service via the contact form .

How does the City Pass work on site?

Simply show your digital City Pass (QR code) at the respective attraction. In most cases, this will grant you direct entry; sometimes you will be issued a free ticket. At our partner shops and tours, show your City Pass before making your purchase or order to receive your discounts.

Are there special prices and rules for children and teenagers?

Yes, there are different price categories for the London City Pass. Children aged 5-15 receive discounted prices, while adults aged 16 and over pay the regular price. Children under the age of 5 are admitted free of charge to most attractions and do not need their own pass.

Is the City Pass worth it for young people?

Absolutely! The London City Pass is calculated so that after visiting just three or four attractions, you'll not only save time and hassle, but also money – this applies to all price categories of the Turbo Pass. We have special discounted prices for everyone between the ages of 5 and 15, making exploring London particularly affordable. Just bring proof of age and enjoy the diversity of London in a relaxed way – financially smart and time-saving at the same time!

How many days do I realistically need to see all the attractions?

The City Pass allows you to explore the fascinating metropolis of London at your own pace. Every city traveler has different priorities here – we recommend that you enjoy the trip and experience the special atmosphere of London. For the most important highlights such as the Tower of London, Madame Tussauds, and a hop-on hop-off tour, 2-3 days are perfect for soaking up the atmosphere of the city at a leisurely pace. If you want to discover as much as possible, 4-5 days offer the best opportunities. You can take the time you need – some attractions invite you to linger longer, while others can be explored more quickly.

Which attractions should I visit first?

The hop-on hop-off tour is perfect for getting an overview of the city. This allows you to make specific plans for which attractions you want to visit on the following days. Pro tip: We recommend starting with a guided tour such as the London City Tour with Changing of the Guard to learn about the history of the city. After that, visits to the Tower of London and Madame Tussauds are particularly impressive.

Is there a recommended route or daily schedule?

How about the following suggestion? Day 1 for the hop-on hop-off tour and an orientation of the city. Day 2 with the Tower of London, Kensington Palace, and other historical attractions. Day 3 for entertainment with Madame Tussauds, London Dungeon, and Shrek's Adventure. Not your thing? The best thing about the London City Pass is that you can put together your own personal favorite program from all the attractions included. Simply choose what best suits your interests. And don't forget to take time out between visits to relax in one of the many cozy pubs—London is perfect for strolling!

How do I get to the attractions?

Most attractions in London are easily accessible by public transport. The Tube (underground) will take you quickly around the city. Particularly convenient: the hop-on hop-off buses will also take you comfortably to the most important points, and you can get on and off as often as you like. Even the Thames boat tour is a wonderful way to discover London from the water and get from one place to another at the same time.

Which attractions are particularly suitable for families with children?

Shrek's Adventure and SEA LIFE London are particularly child-friendly with interactive elements. London Zoo delights children of all ages. The hop-on hop-off tour is fun for children because they can discover the city from the bus. Up at The O2 also offers exciting moments for young adventurers. And in the parks around the attractions, kids can let off steam in between.

When can I make a reservation for the Tower of London?

Reservations for the Tower of London are recommended and can be made using the contact details in your digital City Pass. You should make your reservation well in advance, especially during the high season.

How do the hop-on hop-off buses work?

Your London City Pass includes 24 hours of travel on all routes throughout London with free audio commentary in German and English. You can change buses as often as you like and hop on and off at any stop. Simply show your City Pass to a bus company employee and you will receive your ticket.

How does the Thames boat tour work?

The Thames boat tour is included in your City Pass and offers a wonderful perspective of London from the water. It basically works the same way as the hop-on hop-off buses: you can hop on and off at different stops, or stay seated and see London's most important sights from the river.

Are the discount partners worth it?

Absolutely! The partner discounts are a real bonus to your City Pass and will make your trip to London an unforgettable experience. Particularly noteworthy are the exclusive discounts on West End theater performances—it's no coincidence that London is one of Europe's musical capitals and the London theater scene is world-famous. With your City Pass, you get discounted access to spectacular shows in the legendary West End, home to global hits such as “The Lion King,” “The Phantom of the Opera,” and “Hamilton.” This theater tradition is what makes London so unique and transforms your city break into a cultural highlight in a class of its own. After a day of sightseeing at the Tower of London and Madame Tussauds, you can end the evening with a first-class musical or theater performance – that's what makes a trip to London so special. You'll also benefit from discounts on EatWith culinary experiences (10% off) and get 1 GB of free data from Kolet eSIM. Especially if you're spending several days in the city, these discounts can save you real money and make your London experience even more enriching.

Are audio guides or guided tours included?

The audio commentary is included free of charge with the hop-on hop-off tour. Guided tours such as the Harry Potter Tour, London City Tour with Changing of the Guard, and the National Gallery Tour are included in your City Pass. For other attractions, this varies—you will find all the details about which services are included where in your City Pass documents.

Is there free Wi-Fi at the attractions?

Most modern museums and attractions in London offer free Wi-Fi. Wi-Fi is often also available on hop-on hop-off buses. In general, Wi-Fi coverage in London's tourist areas is very good.

Can I leave my belongings somewhere/are there lockers?

Larger attractions such as the Tower of London or Madame Tussauds usually have lockers or a cloakroom where you can leave your belongings safely. For security reasons, large bags and backpacks are not allowed at some attractions. Many underground and train stations also have luggage lockers. As an additional option, our partner Radical Storage offers a convenient luggage storage service at various locations throughout the city. As a City Pass holder, you receive a 10% discount on luggage storage. This allows you to store your luggage safely and affordably and explore the city without any worries.

Are the attractions wheelchair accessible?

Most modern attractions such as Madame Tussauds, SEA LIFE London, and the London Eye are fully wheelchair accessible with elevators and ramps. Historic buildings such as the Tower of London have limited accessibility due to their construction. Some of the hop-on hop-off buses are wheelchair accessible—it is best to check with the staff when boarding.

Destinations

London City Pass

Name: London City Pass: Save up to 45% on sightseeing
Brand: Turbopass
SKU: TURBOPASS-LDNPASS
Availability: InStock

Tower of London + London Eye: 19+ top sights in London

Big Ben and red double-decker bus in London during daytime

Smiling tourist with a camera in front of the National Gallery in London

Group of guards in red uniforms marching through London

Which Pass is right for me?

Why choose the London City Pass?

19+ top sights guaranteed, incl. the Tower of London, London Eye, and Madame Tussauds

Save up to 40% vs. single tickets

All-inclusive entry to included sights for 1 to 7 days

100% digital pass on your phone for easy, instant access

What is included in the London City Pass?

Culture & Museums

Landmarks & Monuments

Mobility & Sightseeing

Food & Shopping

Entertainment

Tours & Activities

Shopping & Discounts

Included Attractions

Very popular

Tower of London

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Optional upgrade

London Eye

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Very popular

Madame Tussauds London

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Red double-decker bus in front of St Pauls Cathedral in London

Hop-on-hop-off bus tour

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Boat sailing on the Thames with Big Ben in the background

24h-Ticket: Thames River Cruise

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Very popular

London Dungeon

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National Gallery Guided Tour

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City walking tour with changing of the guard at Buckingham Palace

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Family with bicycles in London in front of a historic building

Guided bike tour London

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Victoria Memorial in front of Buckingham Palace in London

Bike Rental London

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Hampton Court Palace

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Harry Potter and the Cursed Child Theatre with golden lettering

Very popular

Harry Potter Tour London

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Self-guided Audio Tour of Harry Potter Filming Locations

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Shrek is behind bars and talks to a visitor

Shrek's Adventure! London

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People climbing the O2 in London with safety gear

Up At The O2

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Discounts included

Travelers with suitcases being greeted by a driver at a yellow taxi at the airport.

8% discount

Discount Partner

Airport Transfer by Welcome Pickups (8% discount)

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Wicked musical building at night in London

10% discount

Discount Partner

Discount Partner: London's West End Theatre Scene

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Cheerful group of young people sharing meal with colorful plates and drinks.

10% discount

Discount Partner

EatWith Food Experiences (10% Discount)

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Traveler with backpack holds smartphone using Kolet eSIM for international data.

Free data

Discount Partner

Free 1GB of Data – Kolet eSIM

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Person in jeans with bright yellow rolling suitcase and passport on urban sidewalk in front of modern buildings.

10% discount

Discount Partner

Luggage Storage – Radical Storage (10% discount)

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How does the London City Pass work?

1. Book your adventure

Pick your travel days and guests, then book your City Pass in just a few clicks.

2. Get your digital city pass

Your digital City Pass arrives instantly by email – download it to your phone and you’re ready to go.

3. Start exploring

Show your QR code at attractions and explore the city at your own pace. No ticket purchase, just smooth entry.

London Tourist Card: Sightseeing Made Easy

A city pass for museums, tours and attractions

On your city break to vibrant London, you’ll experience the British metropolis at your own pace with your digital City Pass! As a London Tourist Card, it bundles the city’s highlights into one pass and opens the doors to the city’s most exciting attractions without the hassle of tickets or long lines.

As a combined sightseeing ticket, it includes all of London’s highlights: Meet the stars at Madame Tussauds, enjoy panoramic views from the London Eye, explore the mysterious history of the Tower of London, or get spooked at the London Dungeon. At SEA LIFE London, a fascinating underwater world awaits you, while on a Harry Potter or Beatles tour, you’ll follow in the footsteps of your idols. Discover London from every angle: Watch the Changing of the Guard at Buckingham Palace, enjoy the panoramic views from the hop-on, hop-off bus, or glide leisurely along the Thames.

With this London Attractions Pass, you’ll skip the hassle of buying tickets on-site. You’ll save up to 40% compared to individual tickets.

London City Pass: Where to buy? You book the pass online, select your travel dates and the number of travelers, and receive the digital pass immediately via email.

Still unsure which pass is right for you? Check out the comparison to see the differences between the London City Pass and the London Flex Pass.

Your digital travel companion makes your visit a breeze: Just scan the QR code, and your London city adventure begins!

Why over 700,000 travellers use Turbopass

Frequently Asked Questions About the London City Pass

Number of days, Number of Travellers

Buy with Confidence

Access to all top attractions included • Instant digital confirmation

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