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Hamburg City Pass

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incl. VAT and service fees, free shipping via e-mail

Turbopass customers say
864 of all Hamburg ratings 4.8 out of 5
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"Annoying detail on the edge"

1

I have sent two turbopasses, which I will pass on to two older gentlemen! I am very disappointed, because I felt that it is a card size (as pictured on the website) ID cards, with A4 paper I have not reckoned! I could have printed it myself! I am already aware that this is only an insignificant detail, is important what is in it, but it is very cheap and unprofessional and is not worth 5.90 postage!

Reply from Turbopass Thank you for your feedback! Our Hamburg City Pass is a digital product, which can be used in the normal case via the smartphone. The customer receives a digital tour guide. The additional shipping option for your case € 5.90 (since shipping to Austria) includes, in addition to the A4 documents mentioned by you, a practical Hamburg travel guide per pass with interesting insider tips to Hamburg and valuable information on your passport.
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"waste of money"

1

Poorly organized information to be incorrectly granted us a major constituent of the included services was not available because in closing (Alster tour), by telephone inquiry they said the boat would very probably go and in hindsight it was our own fault because we had yes, the closing can be found in the small print and you can not point each to all closing finally. Mind you an action that has been touted as an extra of included main ingredient! And after it was known even, for what date I wanted to buy the tickets!

Reply from Turbopass Thanks for your feedback on our Hamburg City Pass! The Alster steamer is a historic ship (built in 1876) and one of a kind, which is mainly cultivated during holidays with a lot of passion and love, to be ready to offer reliable during the season. We sincerely apologize for the inconvenience and disappointment to your well understand. We hope you continue to welcome back as a customer and to be able to convince you of our service!