Athens
The Athens City Pass (without public transport) will be sent to you
- by e-mail for self-printing or for use on your smartphone.
You will receive your documents at the latest one week before the date you have chosen for your visit to the Acropolis.
Barcelona
You will receive your Barcelona City Pass after confirmation of payment
- by e-mail with three components: Select "Pickup in Barcelona" during the booking process. Within 24 hours, you will receive an e-mail with your online tickets and your pick-up-voucher for the Travel Card and the Card for free admission to many museums with detailed information about the collection points.
Pickup offices: Tourist Information "Barcelona Turisme" at the airport and in the city centre of Barcelona at Plaça Catalunya (opening hours: (Airport – Aeroport T1 – Mon-Fri: 8am-8:30 pm; Sat+Sun: 8:30am-8:30pmAirport – Aeroport T2 – Mon - Sat: 8am-8:30 pm; Sun: 8:30am-8:30pm; Placa Catlunya: Mon-Sun: 8:30am – 8:30pm).)
Dubai
Your Dubai City Pass will be delivered after confirmation of payment by e-mail at the latest 1 week before your departure for self print out: select "City Pass via e-mail" during the booking process.
For early birds: The booking of your visit of the Burj Khalifa will be made at the latest 7 days before the selected date. Your documents will then be sent immediately.
Florence
Your Florence City Pass will be delivered after confirmation of payment by e-mail at latest 1 week before your departure date for self print out: select "City Pass via e-mail" during the booking process.
Hamburg
Online tickets, for self-printing, will be sent to you by e-mail as soon as the payment is received.
London
The Public Transport ticket will be sent to you by mail after 5 working days to your address (no shipping to hotel addresses recommended).
Online tickets, for self-printing, will be sent to you by e-mail as soon as the payment is received.
Mallorca
After a successful payment transaction, the Mallorca Pass can be printed out at home or used via a smartphone.
Munich
Online tickets for self-printing will be sent to you by e-mail as soon as the payment is received.
The Munich Card can be purchased at any MVG - ticket machine (public transport) in the inner area, too. The Munich Card and Pass can be purchased in the Munich Touristen Information, Luisenstraße 1 (near the main station).
Your Paris City Pass will be delivered after confirmation of payment
- by mail to your address (no shipping to hotel addresses recommended): select "Standard Shipping" or "Express delivery" during the booking process.
- by e-mail as collection receipt for self print out: select "Pickup in Paris" during the booking process. Straight after confirmation of payment, you will receive an e-mail including your collection receipt and detail information about the collection office.
Pickup office: close to metro-stations Chaussée d'Antin-La Fayette, Havre-Chaumartin, and Opéra (opening hours: Mon-Sat 10am-6pm, Sun and public holidays 11am-7pm)
Rome
The Rome City Pass (without airport transfer and without public transport) will be sent to you at the latest one day before your departure date
- by e-mail for self-printing or for use on your smartphone. Select "City Pass via e-mail" during the booking process.
The Rome City Pass (with airport transfer) will be sent to you at the latest one day before your departure date
- by e-mail for self-printing or for use on your smartphone.
The airport transfer ticket can be booked by checking the box "With airport transfer round trip". You will receive your airport transfer ticket with your City Pass via e-mail.
For early birds: The booking of your visit of the Colosseum will be made shortly before the selected date. Your documents will then be sent immediately.
Online-Ticket (not available for all City Passes, see above): The City Pass and tickets are only available after your payment has been received and will be sent to you by e-mail. You can print out the City Pass or use it as an as e-ticket on your smartphone. Shipping costs: 0.00 €. Additional postal delivery of the ticket as a printout: 6.90 €.
Pickup: (not available for all City Passes, see above): Once payment has been received, you will get a collection receipt within the next 24 hours via e-mail. Please select "Pickup" as shipping option during checkout. You are required to bring your collection receipt as printout. Service fee for pickup: 3.90 €.
Shipping by mail (Standard shipping): If the payment has been received before 12 pm, you will receive your City Pass within the next 15 business days by mail. Be advised to place your order at least 4 weeks prior to your travel. Shipping costs: 5.90 €.
Express shipping: When ordering before 2 pm, you will get your City Pass within the next 2-3 business days (Monday–Friday). When booking, simply select "Express delivery". Express orders need to be accepted in person. Therefore, please provide a delivery address at which you or a representative can accept the order. If no one can accept the order, the driver will leave a message with an alternative delivery date. Shipping costs: non-EU countries: 25.00€, USA, Canada: 30.00 €, Australia, New Zealand, Israel, China, Hong Kong, India, Japan: 40.00 €. Please note that possible custom fees have to be covered by the customer.
Please contact us for additional express booking after your order has already been placed.
(Note: Business and shipping days are from Monday to Friday. No shipping will take place on Saturdays, Sundays, or on holidays).
For further questions please contact us by email or phone.
Online-Ticket (not available for all City Passes, see above): The City Pass and tickets are only available after your payment has been received and will be sent to you by e-mail. You can print out the City Pass or use it as an as e-ticket on your smartphone. Shipping costs: 0.00 €.
Pickup: (not available for all City Passes, see above): Once payment has been received, you will get a collection receipt within the next 24 hours via e-mail. Please select "Pickup" as shipping option during checkout. You are required to bring your collection receipt as printout. Service fee for pickup: 3.90 €.
Shipping by mail: Not available.
Express shipping: When ordering before 2 pm, you will get your City Pass within the next 3-5 business days (Monday–Friday). When booking, simply select "Express delivery". Express orders need to be accepted in person. Therefore, please provide a delivery address at which you or a representative can accept the order. If no one can accept the order, the driver will leave a message with an alternative delivery date. Shipping costs: 50.00 €. Please note that possible custom fees have to be covered by the customer.
Please contact us for additional express booking after your order has already been placed.
(Note: Working and shipping days are from Monday to Friday. No shipping will take place on Saturdays, Sundays, or on holidays).
For further questions please contact us by e-mail or phone.
Online-Ticket (not available for all City Passes, see above): The City Pass and tickets are only available after your payment has been received and will be sent to you by e-mail. You can print out the City Pass or use it as an as e-ticket on your smartphone. Shipping costs: 0.00 €. Additional postal delivery of the ticket as a printout: 6.90 €.
Pickup: (not available for all City Passes, see above): Once payment has been received, you will get a collection receipt within the next 24 hours via e-mail. Please select "Pickup" as shipping option during checkout. You are required to bring your collection receipt as printout. Service fee for pickup: 3.90 €.
Shipping by mail (Standard shipping): If the payment has been received before 12 pm, you will receive your City Pass within the next 7 business days by mail. Be advised to place your order at least 10 business days prior to your travel. Shipping costs: 5.90 €.
Express shipping: When ordering before 2 pm, you will get your City Pass within the next 1-2 business days (Monday–Friday). When booking, simply select "Express delivery". Express orders need to be accepted in person. Therefore, please provide a delivery address at which you or a representative can accept the order. If no one can accept the order, the driver will leave a message with an alternative delivery date. Shipping costs: 25.00 €. Please note that possible custom fees have to be covered by the customer.
Please contact us for additional express booking after your order has already been placed.
Online-Ticket (not available for all City Passes, see above): The City Pass and tickets are only available after your payment has been received and will be sent to you by e-mail. You can print out the City Pass or use it as an as e-ticket on your smartphone. Shipping costs: 0.00 €. Additional postal delivery of the ticket as a printout: 4.90 €.
Pickup: (not available for all City Passes, see above): Once payment has been received, you will get a collection receipt within the next 24 hours via e-mail. Please select "Pickup" as shipping option during checkout. You are required to bring your collection receipt as printout. Service fee for pickup: 3.90 €.
Shipping by mail (Standard shipping): If the payment has been received before 12 pm, you will get your City Pass within the next 4 business days by mail. To get your City Pass on time, please order at least six business days prior to your departure. Shipping costs: 3.40 €.
Express shipping: When ordering before 2 pm, you will get your City Pass within the next 1-2 business days (Monday–Friday). When booking, simply select "Express delivery". Express orders need to be accepted in person. Therefore, please provide a delivery address at which you or a representative can accept the order. If no one can accept the order, the driver will leave a message with an alternative delivery date. Shipping costs: 20.00 €.
Please contact us for additional express booking after your order has already been placed.
