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2434 of all Rome ratings 4.5 out of 5
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"Basically ok, but ..."

3

Basically the Rome Pass is a good thing. The big advantage is the snakes over and the free rides in public transport. The pity is that it is not clearly described in the order where the transport moves. It would be good to describe clear that the Leonardo Express to the airport is not present! The fact that for the first city tour has to visit one of the two offices, we find inconvenient. It would be better if one could enter at one of the stops.

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"Room 3 days"

2

For me he was definitely not worth it, although it sounds good at the snakes at the entrance quickly over, but that was only good at the Vatican City and Colloseum, but it would not have needed, since waiting time would have been only 30 minutes, must say I was in September. St. Peter's Cathedral is free anyway, and many things listed in the list too. Castel Sant'Angelo was not there and the Hopp on hopp off bus only one day.

"Need to download city pass pdf to mobile phone"

2

Being of the older generation only took printed copy of the city passes but some places wouldn't even try to scan them some did and they worked fine, but other would only scan mobile phone pdf which we hadn't got.

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"Turbo Pass"

2

By and large, I find the Turbo Pass okay ... but we arrived at the airport, because we did not take a bus in the direction of Termini, so we had to rechachieren by mobile phone first which bus number goes to the metro ... there passed something Time ... Hop and Hop Buse the same ... asked at least 10 red tits ... no one wanted to take us ... they were sent from there to there ... so time passed ... at the Vatican we were intercepted and persuaded something else to book ... for 2 people 72 euros ... the madness --- so I paid for three days Rome City Pass over 300 euros ... I was very ettäuscht

"Difficult to Use and Inconvenient"

2

I found the Turbopass for Rome difficult to use because many of the sites were far from each other or required me to go to a museum . Given the poor weather on my trip, I did not use most of this pass.

This pass also did not include many of the sites that were closer to where I was staying and would like to have seen.

"It was not worth the money"

2

We felt like we could have gotten more for our money by buying tickets there and doing tours with a guide. The pass did not get us better or easier access to the places we wanted to go.

"Think twice"

2

The idea behind it is a great one. Be aware of what is possible to see in a day. We are not experienced travellers so we thought we it would be a great way to get familiar with Rome. By the time we figured out how to use the passes etc well enough to make them useful they had expired

"Sunk Cost Unless You Do the City Tour Bus"

2

I bought the London Pass when I visited London, and it was great value for the cost. For my visit to Rome, I decided to purchase the Rome City Pass, but the value was not quite satisfactory. The skip-the-line opportunities in Rome are very helpful, but on par with what you get with the London Pass. Doing the math, the Rome City Pass basically pushes you to do the free city tour bus because you won't get your money back otherwise. The value of the city tour bus is high, so skipping it is a large sunk cost. I took the first city bus tour on a weekend morning to avoid the crowd and traffic. If you don't do that, the ride won't be pleasant. Adding all the free visits, the discounted visits, and the free public transportation used, I barely justified the cost. In contrast, the London Pass offered many more free visits instead of just discounted visits. That's the main difference.

Reply from Turbopass Dear Customer, thank you for your feedback. We are extremely sorry to read, that the Rome City Pass did not fully meet your expectations. Our pass does not consist the Hop-on-hop-off tour only. This includes many top attractions among other the Vatican. If the purchase is worth, this depends on the individual planning of the customer. Best wishes, yours Turbopass Team
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"Not recommendable"

2

You can save the money !!! And you should urgently read the small print, in many museums you come in only with a previously made reservation and in many not at all. You have to queue anyway anyway because of the security checks. Only in the Colosseum it was worth it for us. The saved money but you can invest in the best food in the world rather than the Rome Pass!

Reply from Turbopass Dear customer, thank you for your feedback. We are very sorry if our Rome City Pass did not meet your high expectations. Our pass includes only one attraction (the Galleria Borghese), which requires a pre-booking. Therefore, we can not understand your criticism. On our website we point out that in the high season with the preferential admission at the Colosseum and Roman Forum can come due to the sharp security measures to waiting times. As an intermediary we have no influence on that. Best regards, Your Turbopass Team

"Not happy with TurboPass"

2

This is waste of money..first the outlet where to pick up the pass was not easy to find. Very disappointed. They have few hop on/ hop off bus. Things could be better. Not happy with turbo pass

Reply from Turbopass Dear Customer, thank you for taking the time to review our Rome City Pass. We much regret to read that our pass did not meet your expectations. We are surprised that you got some problems by finding our pick up point in Rome. The description on the pick up voucher is very detailed with photo and map. Did you maybe overlook it? Best wishes, Turbopass Team

" Rome City Pass "

2

The bus was really not like the hop on hop off in other cities. Stops were inconvenient.. Not a great value..

Reply from Turbopass Dear Customer, thank you for taking the time to review our Rome City Pass. We much regret to hear you were not satisfied with the hop-on-hop-off bus. However, we hope the other attractions met your expectations. Best wishes, Turbopass Team
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"Moderately usable"

2

The 6-day pass is well worth it only if you live far outside and must always go by bus, subway or tram. At the Roman Forum you can not visit things that are inside the forum. Most really interesting museums are not included. We were lucky; no long queues at the Coliseum and St. Peter's Basilica. Since we would have come through quickly without a pass. Beginning of September seems to be a good travel time for Rome. Settlement of the pass delivery went very well and fast.

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"the pass is ok, the price is not"

2

The documents were incomplete. We had plenty of time to ask for the rest. The local Roma pass would be enough if you dare to organize everything yourself. For 6 days it is much too expensive, if you really want to see a lot, you pay. I would not want to buy this anymore, only if I want everything organized, does it make sense. The explanations in the enclosed booklet are not easy to understand. There should be worked on a more understandable brochure.

" bus broke the deal "

2

the bus was not air conditioned and the headphones did not work for two out of three of us. the one that did work was sparse on information about the sites.

Reply from Turbopass Dear Customer, thank you for taking the time to review the Rome City Pass.
We much regret to hear you were not satisfied with the sightseeing bus. We will send your comments to our cooperation partner. We hope that this would not prevent you from booking one of our passes in the future.
Best regards from Hamburg,
Turbopass Team

"Don't book this tour!"

2

My major complaint was that my friend and I were excited for our first trip to Rome but the recording did not sync up to the attraction in front of us! Very annoying! And we waited 45 minutes for a bus to pick us up. They were supposed to be about every 10 minutes. Every time we got on a bus it was the same woman scanning our card. It was like there was only 1 bus. When we complained about our long was wait to her she claimed there were many more buses but they were behind schedule. I would suggest taking a different bus tour company next time. We saw the other buses all over the place and had trouble locating Turbopass. The tickets to the Vatican and metro were the best things about the pass

Reply from Turbopass We are sorry you have not been satisfied during the day when you used the sightseeing bus. We will pass the message to the bus company. Nice to hear you have been satisfied with all the other components of the Rome City Pass.
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"Well."

2

The city tour is pretty bad. Day tickets for local transport would also be enough. Rather, something for the convenience, certainly not for saving.

"Not enough place for pickup"

2

Very few centres to pick up the pass. The lady who gave us the pass had no information about or even if she had was not interested in helping the customers.

"Nice idea"

2

Never could find the bus, even after asking multiple agents. Skip the line worked well at the Borghese Gallery. Overall, a self directed tour would be less expensive.

"Not worth the money"

2

Turbopass is too expensive and does not offer much more than just Rome City Pass + Vatican ticket which are more than half of the price.

Reply from Turbopass Thank you for your feedback! Please note that you purchased an all-inclusive-product which saves you time regarding organisation of single components and moreover provides you with the service of individual reservation of the Vatican visit, personal assistance (if necessary) by our staff via email or phone, a brochure and much more.
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"It was not what I expected"

2

Before Rome, I visited Paris, and I also used the City Pass. Unlike Paris, in this Rome City Pass, only the first attraction is completely free. When you want to use the City Pass for some second time, you are sent to the ticket office to pay approximately 50% of the total cost. This is reported by email to Turbo Pass and they answered that everything is included except 2 attractions where there was special rate, however the reality was different, we used the City Pass in Castelo de San Angelo where we paid nothing, There we went to the Coliseum where we had to pay about 7 Euro per person. They should check this situation directly with the service providers in Rome as other people informed us that they were going through the same situation.

Reply from Turbopass Thank you for your feedback! The Rome City Pass includes a number of free attractions such as the Coliseum, Castel Sant'Angelo, the Vatican including the Sistine Chapel / Vatican Museums / Vatican Museums, the Museo delle Cere, the Vigamus Museum and much more. We inform about the optimal use of the passport in the information leaflet enclosed with all passports.