The pass consists of a Roma Pass, a reservation to the Vatican Museums and Bus Hop-On-Hop-Off Tour. The individual packages can be much more flexible and equal, if not less, both online and on-site. For example, if, like us, the schedule changes, then Turbopass is unwilling to change the fixed date for the Vatican, which in our case meant over € 200 loss. Guilt own, but without Turbopass everything would have been no problem.
An acceleration, so past the queue, there was only in the Coliseum. The Vatican Museum could only be booked for the 4th day. Consider 3 days pass, so 3 days in Rome. On the 4th day, when we were sitting in the plane, we could have done it. The handover was just as rude and servicelos as the whole pass itself.
The bus doesn’t leave you at each attraction. You still have to walk 5-10 minutes to get to the Vatican and the Spanish steps. The hop on and off bus only for one day of the trip which is misleading when the website doesn’t specify, there is no map or instructions on how to use the public transportation and once there we couldn’t use it. The hop on and off bus only runs until 6pm. It wasn’t worth the money for us.
RomeCityPass is not recommended. Only entry to the Vatican. Museums went faster, but otherwise would not have been the huge problem. The bus only left for 1 day, and when you get in at noon, it only takes 4 hours, because the buses do not drive longer than until 17.30. In addition, the bus is difficult to find or the stops are hard to find. There are much better organized bus providers - bad !!!!
Even at the only (!) Well-hidden pick-up point in Rome in the back room of a souvenir shop on St. Peter's Square, the employee was very rude. Several times the note, she did not know how the pass works, we should read the booklet. What nobody says clearly: The \"turbo passport\" does not really exist, nowhere in Rome at the museums signs or similar. (as with Omnia etc). The company ultimately sells only the \"Roma Pass\" of the Romans. Tourism authority along with a third-rate city tour in a run-down bus (entering the bus is as complicated as entering Russia, the fantasy map \"Turbopass\" one does not need this way, but the paper copies (!) Of the purchase documents for the Roma-Pass package , which one bought before under the title \"Turbopass\" (all clear?). For the city tour one has time only one day.The telephone service of the \"Turbopass\" is cumbersome and torments the customers with an endless 80's 8-bit In summary.
The reservation is made without information or consideration of your own plans. Email arrived so late that you could not keep the reservation. And then they charge 40 € cancellation fees, although you could not help it.
Terrible value. No added benefit apart from a nice envelope. Nothing you should pay extra for as many of museum's listed on the website as being included are already free!!
The pass is unacceptable because * with this pass from the bus can not get back in and out ... a city bus with a start and end point. For an additional charge of € 5.00 per person, you can use the entry and exit variant * In Rome drive a lot of city buses and I had to find that the bus, where the City Pass card is valid, with a very small and clear quantity is present ... In principle, the passport was much too expensive and could not be used as described
I want to report here fair, serious and honest about the ordering process and the process of the entire transaction / journey. The order was pretty easy. Everything else then not! First of all, there was not a single date to visit the Vatican in our travel period. When ordering via external providers, however, were still VERY many appointments bookable. We were then reimbursed 20 euros per person of the total price - mind you when booking an external office at our expense in the amount of 35 euros per person. When we wanted to pick up the passport, there were no more available in the shop at the Vatican. The woman made a very workunaufudigen impression and conveys it so! Shop opening hours are below average - Attention: close early! We had to visit the shop again late in the afternoon to finally get our passports. An absolute nuisance.
The hop-on-hop-off bus company uses only a few buses, so there are waiting times that can last from 30 minutes to over 1 hour. Call the hotline is placed directly. Caution with children. Children are billed but in the child-friendly Italy, children in museums have free admission So that one receives a turbo pass for children but is only a paper without any function. Conclusion: Stay away.
Got the 2 day rome pass, this is a complete scam.... when I went to pick the tickets the lady gave me like 3 cards (which only one worked) I also had the bus tour and when I got to the bus they said they pass in invalid and we were unable to ride it when it said that it was included with our pass, same with the coliseum, we were unable to go in and had to pay extra out of the 250 usd I originally paid for this pass.
I do not recommend this, it was a complete bad experience for me, ruined my trip to rome.
At the checkout the passport is partially accepted. In case of complaint there is no feedback. We are very dissatisfied.
We bought the Rome City Pass for our three-day Rome trip in July 2017 and did not find it useful. At the Colosseum you had to go anyway. The Vatican Museum can also be booked on the website for the same price as "Skip the line". We did not use the public transport, since we stayed in a hotel in the center. From there were actually all the sights in the city within walking distance. For the proud price of the Rome City Pass of 279 euros (two adults, two children), too few sights are included, the two further entries were immediately spent with us with the Forum Romanum and the Engelsburg immediately. We then also wanted to see the Capitoline museums, which cost us with a discount through the Rome City Pass for two children and two adults 52 euros, which we found very expensive. On our next trip to Rome we will not take the passport anymore.
Because of sudden illness I had to cancel the holiday for Rome. Since the Rome City Pass is not bound by time, I did not cancel it because I only move the trip. But what I do not find in order. In the pass is the entrance fee for the Vatican included and only because I had to move the trip at short notice, I must pay again next time for each pass 20 € for the Vatican. A non-timed passport should be postponed with all incl. And it is not apparent on the website that you have to be paid back at the time of moving the Vatican for 20 €.
Very bad information about the possibilities. 6 days pass means 2x3 day pass. Hop on Hop Off is just a city tour (one-time) and can not be used any more!
Wir hatten die ganze Zeit ohne eine Rom City Pass gefahren ( mussten immer tickets kaufen wir haben gefragt ,........gefragt immer wo anders geschiks schade
Also after 4 telephone calls in about 4 weeks it was the company Turbopass apparently not possible 2x Rom Turbopass to send. The service was quite friendly but not able to explain why the 2 turbopaints did not arrive at the customer. The passports had to be collected at the Vatican souvenir shop. That is exactly what we wanted to avoid. Unfortunately, our shipping charges have been paid for free. Too bad, but we can not recommend the shipping.
IT WAS TERIBBLE!!JUST LOST THE MONEY!! IN PALATIN 40 MINUTES WAITING TOGETHER WITH PEOPLE WITHOUT TURBOPASS!! ANY SECOND LINE FOR PEOPLE WITH TURBOPASS!! THE SAME IN CASTEL SAN ANGELO!! THE STAFF JUST SAID YOU HAVE TO WAIT TOGETHER WITH REST OF THE PEOPLE!!!
When visiting Rome for the first time, there is much that can not be determined the same. We did not use so many museums and entrance fees as we wanted and did not understand the small print. For example, that the Coliseum and Forum are to be completed in a day if you're not \"wasting\" two entries will. The Borghese Gallery can be booked by appointment for a specific time only after telephone booking. It's annoying because this art museum has to be found for now. The ticket for the permanent use of transport is great and also that the Vatican was not to wait so long.
First, we were surprised that you had to pay off the airport train. Very annoying because you thought it would all bus and train services in the price. So hin.- again and return at 32.00 € and second, the visit to the Vatican in the card is included. It is only in the Sistine Chapel and the Vatican Museeum. Sorry but could we have previously significantly better explain.