Turbopass customers say
2421 of all Rome ratings 4.5 out of 5
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"A great thing for a Rome trip!"

5

The Rome City Pass is worthwhile in any case! We had 3 days option and stayed 5 days in Rome. Vatican Museums, the Colosseum, Castel Sant'Angelo, Italian National Museum, city tours and much more, everything was fine and everything without large queues. We would buy the pass again.

"Fast-track entry saves a lot of time"

5

Visiting the Vatican and the Sistine Chapel without waiting in the heat was really good. It saved precious time we could then spend inside

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"Very good fit!"

5

The Turbo Pass is a fantastic device. Our stay in Rome was wonderful and we can see a lot of things. Especially the sightseeing tour by double-decker bus was terrific.

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"can be recommended"

4

You can generally recommend the pass, everything worked out, even though you can't really complete the pass in four days, a shorter one would be perfectly fine, but in hindsight it was too expensive...

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"Good way to discover Rome"

4

Colosseum, Spanish Steps, Trevi Fountain, St. Peter's Basilica, Castel Sant'Angelo and the Vatican Museum

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"Good in itself, but the implementation is lacking"

4

The pass covers a lot of entrance fees. But how you get in is very poorly organized. And the waiting times in the turbopass office could be reduced if times could be booked directly in an app or if participation in the city tour could be registered online. (The idea for the tour with headphones and a microphone doesn't work very well, as it's mainly rustling noise that is transmitted, making it difficult to follow the guide)

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"To recommend"

4

The big dates were fixed, which was very good. We were able to book the other sights easily at the tourist information office with a time indication. The trip to the catacombs was definitely worth it. The bus driver was great and we danced on the bus. What is not good: You cannot set a time for the airport transfer, which many others could, so the bus made us wait for the next tour. But otherwise Rome is worth a trip. LG Angelika

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"Good thing"

4

We booked the City Pass with airport transfer plus the Vatican Museum and Colosseum. We also booked public transport. Everything worked out well. What I didn't like was that we had to get the ticket for transport separately, and for the Vatican and other visits like the catacombs we had to make a special appointment at an office. You should get a ticket straight away where everything is already booked, then you save yourself the hassle of looking around for where to get the tickets on site.

"Hotel in the center"

4

For us was the citypass very usefull. When you make your plan for the city of Rome you can use the hop on hop off bus but than you have to be patient. The city is very busy and than it will take some time. We recommend the electric step . It will bring you in a couple of minutes to the next thing you want to visit. Buy the skip the line tickets and you will have olenty of time

"Very usefull when you have booked your hotel in the center"

4

For us was the citypass very usefull. When you make your plan for the city of Rome you can use the hop on hop off bus but than you have to be patient. The city is very busy and than it will take some time. We recommend the electric step . It will bring you in a couple of minutes to the next thing you want to visit. Buy the skip the line tickets and you will have olenty of time

"A very good way to see Rome and get times entrance tickets "

4

Really useful way to see Rome and avoid queueing with the timed entry ticket
The open topped hop on hop off bus was excellent .
The only reason I did not award Five stars is because it is not made really clear about going to the tourist information for your passes and tickets .
The airport transfer is very useful .
The bus information was excellent but the ticket for entry to places was not . It was vague and could be made clearer .
We are returning we will re book and use Turbo pass again
I have to say customer service was first class . Every query I had was answered quickly and appropriately .by email .

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"Good, but it can be improved"

4

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"Could be easier"

4

It is often very difficult to get the tickets. You already have the Turbopass, but you still have to go to the ticket center (and that is not necessarily next to the attraction). At Castel Sant'Angelo you have to be the third person to find someone on site who can give you the ticket. The hop on hop off stops very rarely. You still have to walk a long way. (But it's the same with the other companies in Rome.) Nevertheless, it is good to have the pass, especially when you see the long queues.

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"Rome without a Turbopass is not possible"

4

Yes, even if there is still room for improvement here, it is not possible without the Turbopass. Travelling by public transport alone is a relief. Getting the necessary tickets on site is a bit annoying. I am referring to the bus ticket in particular. The validation is also not clear enough. This was something we experienced again and again and was helpful to some people. The tickets for the sightseeing sites are not always clear either, but you can get help on site at information stands. Visitors without tickets from the Turbopass often had to spend hours in queues.

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"Worked well"

4

The bus shuttle from FCO to the city center is very full and involves waiting time, so it may be better to take the train. A public transport ticket makes sense, especially if your accommodation is not in the immediate vicinity of the sights. Entry and receipt of tickets was always unproblematic, although sometimes the issuing offices were difficult to find. For St. Peter's Basilica and the Vatican, a week's advance booking is not enough, and the pass is no help there either. The pass can be individually configured in certain points, which is very good.

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"Everything in one ticket"

4

Generally speaking, a YES for the pass! You have everything at once, you don't have to worry about individual tickets. Obtaining the individual tickets (metro, entrance tickets, etc.) can be a hassle, but I don't think there's any other way to do it. Depending on how many entries and attractions you take with you, the price might not be worth it - but for skipping the line at some sights or museums, the pass was definitely worth it for us.

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"Sooooo much to see!"

4

We really liked Rome, which was certainly partly due to the Rome City Pass. We did and saw a lot of things that we wouldn't have 'done' otherwise. Being able to use the bus ride over and over again over two days was great. We even did the circuit several times, because depending on which side of the bus you sit on, you see different things and get different perspectives. We were lucky enough to be able to sit up in the front row once, which was very exciting, especially given the traffic in Rome (CHALLENGING!!!). I recommend that anyone who books the Rome City Pass decide early, because we were unable to book some of the sights due to our short notice. Also important: always read all the information thoroughly! For example, we queued at the Pantheon and only found out at the front that in this case we had to buy the ticket a few streets further on. If we had worked through the information properly beforehand, that wouldn't have happened. The walking tour was also very interesting and informative.

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"Rome, March 2024"

4

Everything went well. We also had quick access to the Colosseum and the Vatican Museums without having to queue. The only thing that was a shame when visiting the Vatican Museums was that after the tour, we were not able to go directly from the Sistine Chapel to St. Peter's Basilica. There was no information about this either. So we had to go through the whole museum back to the entrance and then walk around the outside of the Vatican to get to St. Peter's Basilica. There was a long queue waiting for us to get into St. Peter's Basilica. Booking a guided tour of the Vatican Museums, albeit at an additional cost, would have solved this problem.

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"Basically very good, but also has small errors"

4

The pass is highly recommended for the airport shuttle bus and for registering at the Vatican Museum and Colosseum. There is room for improvement or small errors for other attractions: for example, the address given for picking up tickets for the Pantheon is incorrect (the real one is another 10 minutes away at Piazza Navona) and you don't save any time here either, because you still have to queue at the Pantheon entrance and can then buy the ticket there.

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"Overall satisfied"

4

Unfortunately, the audio guide app was no longer available, although it was in the brochure. Exchanging the voucher for bus and train tickets was a bit complicated, you had to get to the train station first. The range of sights is sufficient, you have to select them for yourself in advance